How To Return Furniture To Amazon? [A Simple Method]

How To Return Furniture To Amazon

Amazon is a big platform for online shopping in the modern era. You might order furniture on Amazon to save time. But sometimes due to a misunderstanding, you may not get the desired furniture. Then you can think of returning furniture to amazon.

Returning furniture to Amazon is very easy. After reading this article, you will be able to return your ordered furniture to Amazon. Amazon has a nice furniture return policy for the benefit of the users. You will receive a full refund after returning the furniture.

In this article, you are going to learn how to return furniture to Amazon. Return used furniture to Amazon. Also, whether you can return the furniture without the original packaging, these have been discussed. It also explains how to get a refund by returning the furniture.

5 Simple Steps To Return Furniture To Amazon: Even You Can Return 

The simple steps to return furniture purchased from Amazon are described below. You can follow the steps to return the furniture:

Step-1: Log In To Amazon

First, you need to log in to your Amazon account. Then click on the “Three Dot” icon. Next click on the “Your Orders” name option.

Step-2: “Return Or Replace Items”.

After that, go to the “Return or replace items.” Option. Click here to move forward.

Step-3: Select The Furniture

You have to select the furniture that you want to return. You will then be shown a menu. Why are you returning this? select a reason to return the furniture. Next, you will see a “comment box”. In this box, you can write your comment within 200 characters. Click Continue.

Step-4: Select The Return Process

Choose the most convenient method for your return process. After that,  click Continue. It will take you to the next stage.

Step-5: Furniture Packaging

After selecting the preferred return process, print the return level and approval. Put the furniture in the original packaging. Pack with return level in packaging.

Latest Amazon Furniture Return Policy:

Amazon constantly changes its return policy. According to the updated information, the following Amazon Furniture Return Policy is written.

  • According to the latest information from Amazon, you can return the furniture within 30 days of receipt due to any problem.
  • If the furniture from Amazon is defective or damaged for any reason, Amazon will help you to solve the problem.
  • If you want to return your furniture, you will be able to make it completely free.
  • You can contact the manufacturer directly to find out about the registration and warranty of your furniture.

This article explains in more detail how to return furniture to amazon. Stay tuned for more information on Amazon Furniture.

Common Reasons To Return Amazon Furniture:

Provide as accurate information as possible about your furniture. Your shipping fee will depend on this information. So it is very important to know. For example, if you select the “No longer required” option, Amazon may charge you a return fee.

These return factors allow Amazon to give you a choice:

  • No longer needed: You may be thinking of something else after buying a piece of furniture. As a result, you are no longer attracted to it.
  • Misconception: The description of Furniture that you see on the website does not match with reality.
  • the Wrong item sent: It’s Amazon’s fault that they sent the wrong item.
  • Item defective: The furniture you receive may be defective, such as broken, scratched, etc.
  • Bought by mistake: Bought without checking well, as a result of not getting the desired furniture.
  • Available at a lower price: You bought such an item of furniture from Amazon, the price is lower than anywhere else.
  • Furniture arrives too late: You may have bought furniture for a festival, but it’s too late. It is no longer needed.
  • Missing or broken part: Missing or broken part of your furniture item.
  • Furniture and Shipping Box Damaged: The furniture and Shipping Box may have been damaged during shipping.
  • Purchase not approved: Someone bought your name by mistake or the children made a mistake and you did not approve the purchase.

Amazon’s Return Policy On Used Furniture:

As I mentioned earlier, Amazon will take back any of your furniture. However, you will be able to return the furniture which will be returned within 30 days of receipt of the invoice. Also mentioned below are some points about returning old furniture.

  • You need to keep in mind that the furniture that has been severely damaged due to use may not be refunded by Amazon.
  • If you return the most damaged furniture to Amazon, Amazon may charge you a restocking fee.
  • You can call Amazon Customer Service for old furniture returns. From now on you can know the details. Telling the details about your furniture, they will help you in every way according to their policy.

Amazon’s Policy On The Return Of Furniture Without Original Packaging:

  •  Amazon does not accept the return of its furniture without original packaging. You must keep the furniture in its original packaging. If you do not do this, you will be rejected.
  • Furniture’s original packaging, tags, certificates of authenticity, everything must be added. Amazon will not accept the return of the furniture without the original packaging and documentation.

Frequently Asked Question About Furniture Return To Amazon:

Can You Return Furniture From Amazon To Kohl’s?

This is one of the most convenient ways to return furniture to Amazon. Take your furniture to the local Kohl’s, then they will complete the process of returning your furniture.

  • Follow the procedure below to return your Furniture through Amazon Kohls.
  • You need to log in to Proceed by following the return instructions.
  • Select “Kohls Drop Off” in the Return Option on Amazon.
  • Amazon will send a QR code to your email, you verify it.
  • Take the furniture to your nearest Kohls. Show Kohl’s representatives the QR code that Amazon has sent.
  • Your job is done if they verify the QR and accept the furniture.

They will do all the work starting from the packaging and level of the furniture. You need to take the packaging materials with you.

Can All Types Of Furniture Be Returned To Amazon?

You can refund any problems with the furniture. This applies to most furniture. There is some large furniture that can be a hassle to return. In that case, you should talk to Amazon customer service. Tell them in detail about your furniture, hopefully, they will give you good advice.

How To Pack Furniture Before Returning To Amazon?

This packaging depends on the return method you choose. If you want to return the furniture through courier or any courier of your choice from Amazon, you have to do the packaging. In this process, you have to add all the documents along with the packaging in the right way.

If you want to return furniture through Amazon Kohls, then packaging is not so important. Here they will give you all the help in packaging.

How Do You Return Large Furniture To Amazon?

Simply select the furniture you wish to return from Your Orders. Choose a drop-off location that supports label-free, box-free returns, and then let Amazon know why you’re returning the furniture. The drop-off location will send you a QR code. 

Bring that code and the item there, and the process of returning large furniture to Amazon is complete.

How Do You Return The Furniture If The Original Packaging Is Lost?

One of the conditions for returning furniture is to use the original packaging. If for some reason your original packaging is lost, you can use a stiff cardboard box. Add bubble wrap then wrap the furniture with a cardboard box.

After sealing well, attach the return shipping label of the selected courier. Add tags, certificates of authenticity. Since you are returning without the original packaging, it is best to talk to Amazon Customer Service.

What Is Amazon’s Return Level And How Does It Work?

After selecting the shipping method for Amazon Furniture Return, Amazon will give you a return level. You will receive it in your email. You have to print the return level and add it along with the original packaging. This return level specifies the reason for the Furniture return, the type of item, the address, and so on. 

If you use Amazon Authorized Hub, you don’t need this return level. Then you can return the furniture without adding the return level.

Do You Have To Pay A Restocking Fee To Return Furniture To Amazon?

You do not have to pay any fee to return the furniture to Amazon. However, the condition is that your furniture should be intact. If you return the Furniture within 30 days after completing the Amazon Furniture Return Policy, you will not have to pay any fee.

Also, if your furniture is not in its original condition, you will have to pay a fee. If you go beyond the terms of the return policy, you will miss the return window. The amount of fee you may have to pay depends on the condition of your furniture. They will set the fee according to Amazon’s guidelines.

How Long Does It Take To Get A Refund From Amazon?

It usually takes 2-3 weeks to get a return from Amazon. Furniture refunds most of the money within 7 days after the shipping, receipt, and return process is completed. This time may vary depending on various factors.

If you do not want to give Amazon more time, choose the instant return option. If this option is available you can get credit card refunds. Amazon can also give you gift card balances. You get these benefits if you meet Amazon’s requirements.

Follow the table below to know how much time it takes for different refund methods.

Refund Method Refund Time
Credit card 3-5 business days
Debit card Up to 10 days
SNAP EBT card Up to 10 days
Checking account Up to 10 days
Amazon Gift Card 2-3 hours
Prepaid credit card Up to 30 days

How Does Amazon Solve The Problem Without Returning The Furniture?

If for some reason the wrong furniture is gone, you can fix it in three ways. You can take one of the following options.

  •  Return;
  •  Replacement;
  •  Exchange.

Earlier I discussed returning furniture. Also, you can take another piece of furniture instead of your furniture. Which can be called replacement. If you want another product instead of furniture then it is called an exchange.

But keep in mind, these options do not apply to all furniture. So you should talk to Amazon Customer Service.


Currently, many rules have been added to Amazon’s return policy. Many buyers may be confused by these. That’s exactly what Amazon’s furniture return policy is all about. You should check well before buying furniture. So that you don’t have to worry about how to return furniture to amazon.


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Hey guys, This is Md Muktar Hossain, I have been working on home / office furniture for a long time. I thought I would share things with everyone through a website. If you like my articles, please share them with everyone. Stay well Stay healthy.

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